Shipping policy
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Order Processing Time
- Processing time is the time between when you place the order and we ship your order.
- Most orders are processed within 48 business hours. Orders on the weekend may take longer.
- Our warehouse operates Monday - Friday during standard business hours. During holidays we make every effort to reduce delays.
Shipping Cost & Transit Time
|
Country |
Shipping Time |
Shipping Cost |
Courier |
|
USA |
3-5 days |
1. Free Shipping (Orders >$100)
|
Fedex、UPS |
Total Delivery Time = Processing Time + Shipping Time ( depending on your location)
Shipping Location
- We only ship to the United States.
- P.O. Box or APO/FPO/DPO and International delivery are not available now.
Tracking
- You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
- Tracking information may take 48 to 72 hours to update.
- If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.
*If your country is not listed, you can visit our Where To Buy page to view other purchase channels.
*If you need to buy some accessories, please get in touch with our customer service: contact@walkingpad.com