Did my research and decided to purchase my r2 walking pad straight from the company's online retailer..Delivery was swift less than a week..delivery guy insisted on putting it inside my house..glad he did ..weighs 80 pounds..so you need help if taking it up or downs stairs.So Ive had it for 2 weeks now and I was skeptical down sizing to a ''portable treadmill''.. best decision of 2023..so compact..sleek looking ..so easy to use..w/o the app..wish I had this during covid..love it ..so far so good......
Para uma utilização diária e de caminhada a walking pad satisfaz os requisitos. Pensei que fosse um aparelho mais leve. O fato de se dobrar e arrumar em qualquer sitio é bastante bom. Senti que durante a caminhada faz algum barulho, no entanto, fazendo uma caminhada e ouvindo alguma música ou vendo algo numa televisão, facilmente nos abstraímos do barulho. Para o que pretendia, serve bastante bem.
The treadmill is solid. I have a small apartment, but the R2 is a good fit, and I am very happy. Having it readily available to walk is a plus. It is great to take a break and walk for 10 or 15 minutes when working from home or a longer 30-minute walk on the days I go into the office when I get home. I wish the wheels rolled a little easier when I folded and needed to move it when vacuuming, but I managed. I would and have recommended it to friends and family.
The treadmill itself works as expected but, sadly, I have not been able to use any of the advanced functions because the app does not work. I’m thinking about sending this treadmill back. For what I paid, I could have gotten a nicer treadmill and advanced functionality with an app that actually works. Also, there were no instructions on setting up the treadmill or the app. It’s a nice treadmill but I can’t really use it other than walk and stop.
At first I loved it, but there were a few problems. First, the speed only increases and decreases in .5 increments, which is not very versatile. I was going to keep it anyway but two days in some of the features stopped working. When I contacted customer service, I had a horrible experience- they offered no solution, no troubleshooting, and just told me to turn the feature off and use the treadmill without it, because they only added it after customers asked for it, but the feature (which is advertised) doesn’t really work. What? This is an $850 walking pad and two days in customer service is telling me just to ignore the parts that are broken? Not a good sign if after a few days, things are already not working, so I will be returning.
I bought the Walking Pad R2 and really love it. I work from home and needed something to help me keep active instead of of sitting all day. The first unit I got I damaged the socket plug accidentally, fortunately they offer free repairs in the first 30 days.
I gave them a call and the support was very responsive and helpful. The socket needed to be replaced and the offered me two options: (1) Return the unit for a replacement or (2) they could send me the part and I could replace it myself with no impact to the warranty.
The socket is not difficult to replace. If you're handy, with the right tools and the instructional video they provided. And it would save me the hassle of packing the unit up (tip: keep the shipping box for the first 30 days just in case) but I opted or the replacement. They sent me a mailing label and I called Fedex to pick it up. They shipped the replacement once the pick up was confirmed. I got my replacement a couple days later and it works great.
The unit itself is well made and works well. It's not overcomplicated and can go from a slow walk to a pretty decent jog. Oh, keep in mind the speed is limited out of the box and unlocks after you've used it for about 20 mins or a mile (I think) or so before you can freely increase the speed. I didn't like this. However, if you lookup "unlock walking pad R2 speed limit" on YouTube there's a video on how to unlock it immediately using the remote. You don't need the app, and I've read many product reviews that say it's not very good, but fortunately it's not needed.
So far I love it. It works perfect for getting my steps in. It folds very nicely against my wall safely away from my kids. I do put it behind something against the wall so it wont fall but it stays put without (just have small kids around so being extra safe) The running feature is great. I am actively getting so many more steps in with the bad weather outside and when I am just unable to get out due to work or naps or whatever. Very happy with my purchase.
I love this product!
I often struggle to go out running with a new excuse every morning - it’s too windy, too cold etc. but with the R2 walk and run, I have no excuse!!!
I love how it folds and fits under the stairs and is easy to set up!
This is a game changer I. The running world!
We love this non traditional treadmill that can be easily hidden and tucked away. Performance is exactly what we need
This treadmill works exactly as advertised! Works well, easy to use and no issues even a year later with moderate use.
I love the concept and it takes up so little space. BUT after a few uses, it was so incredibly loud that I couldn't use it. I mean, it was REALLY loud, like people in the house could hear it through a closed door while watching tv with headphones on. I'm not near the weight limit and I was only going moderate speeds, so I don't know why it was so screechy. Tech support tried to help me but I ended up getting a refund (had to pay for the packing at the post office because I didn't keep the box - lesson learned).
Doesn’t work and customer service has been terrible about responding to work out getting a replacement
Very easy on my joints and easy to use. LOVE IT
I’m enjoying it! I think I could have managed to get one of the cheaper options that is thinner. I thought this one would be good if I ever wanted to use it not underneath my desk. You can’t use the auto mode while it is under your desk because you have to start on the front section which is not accessible then.
I like that it turns off if you step off for some reason even without the cord attached. It’s a little harder to move and fold up than I expected. I put it on top of a thin yoga mat to be able to use on my carpet. If I had hard floors or didn’t have to finagle it to fit under the desk, it would be easier to move.
It’s portable and rolls away easily on wood floor. So glad I purchased it. I noticed some reviews said the split in the middle bothers them but when I walk I haven’t noticed a thing. Maybe if your run you feel it. No incline so I just walk a bit faster to make up the difference. Best gift to myself!
Love it! Does not take up a lot of room.
I gave it to myself for Christmas. The remote control doesn’t work. The on/off switch lasted 1, that’s one, use. We’ll see how good customer service is. That said, it works well. The app is okay. Need the remote to work.
My treadmill arrived with a broken plug socket. I’ve sent several emails trying to send it back and get a new one. Very bad communication with the company. Very disappointed!
The treadmill did not even turn on, so I had to ship it back. I'm currently waiting for my refund. I don't know what else to say...
Walking Pad R2. I have used it a few times and it's a little janky while using it because the two feet that you loosen or tighten to level out the pad become loose and rattle after a few minutes of walking and jogging. The side plates that run the length of the tread are stuck on with weak adhesive and one corner has lifted off from the base. The small rubber piece that surrounds the emergency stop clip is also stuck on with adhesive and one side has started to lift away as well. The bar does not slide up and down as easily as it shows in the videos, It is very stiff and cumbersome.. When folding the pad there is this loud peeling sound which I cannot figure out why it makes that sound. I wish that I would have read the return policy before purchasing. It says they only accept unused items still in their packaging for returns with refund. I still have the box and packaging, but obviously I have to use it to see if I like it.
My first order arrived broken. I reached out to customer service and they took care of it with no issues. Received a new walking pad within a week and it works great.
Very comfortable. I Ike the size of the unit. Just wish the speed was more broken down. It would be great to go 3.3 miles per hour walking.
Love my walking pad especially on cold and rainy days!
Mari paredes P.
So far so good
It’s easy to set up, very minimal, aesthetically pleasing, and works well.
I do need the integration with Apple Health. However, this data integration is correct. Please fix this asap.
I’d watched a You Tube review to help me make my purchasing decision. The product is as advertised. It arrived quickly and while heavy, was easy enough to set up per the instructions. The wheels do help with portability. It’s easy to use and is solid and stable and not too much hassle to fold up again. I’d recommend it.
very conviaient device. I love remote control to regulate the speed. I haven't looked at automated mode yet, but manual is wonderful!
Very well designed with quality materials too. Smooth and quiet, couldn't ask for more. Many thanks!
I love the treadmill. It was very easy to set up and it really doesn't take up a lot of space. It is easy to fold and lean against the wall if I want more space in the room. They have the best customer service I have ever dealt with. They were very quick to answer any questions I had. I was surprised how quiet it is, too. I am very happy with it. My daughter bought one before I did and she loves hers ,too.
This is perfect. I need to walk to keep my knees going. The convenience of this keeps me from making an excuse to not walk. I love the simplicity of it.
4.5/5 stars with the only demerit being because the collapsible handle is very challenging to push back in, making folding it up a hassle.
Otherwise I love it!!