I ordered it over a month ago and still have not received. This first one I had broke and instead of replacing it, they offered to send me parts and repair myself (it was not an easy repair!), which I’ve been had to return and re-purchase (in which customer support didn’t even offer a promo code for the inconvenience). Looking forward to having it but still can’t write a review although I continually keep getting asked to so, here it is. Beware when purchasing customer service is not very helpful.
I wish I didn't buy this item, in part due to the design construction and in part due to how difficult the return process with customer service has been. The A1 pro arrived in a box that was already extremely worn down from transit (holes and tears in the cardboard), which made it even more difficult to tape back up when I decided to immediately return it. When I requested a new box from Walking Pad, they told me to find one at FedEx. (I went to two stores to find a replacement and was told this box size is not standard; they didn't carry it.) In addition, Walking Pad charges about $80 to return this item which seems unreasonable, given that it is far heavier and difficult to operate than the videos suggest. Given how heavy it is, this walking pad is built for occasional folding; the bottom also thunks heavily when unfolded on hard flooring. Overall, customer service has extremely delayed in addressing this return and this experience has felt like a significant waste of time and money.
It has never shipped. Ordered about 3 weeks ago. emailed and got no response
My husband and I work long hours. Having this low profile machine is wonderful. We can quickly hop on and get our steps in. The size is perfect. I do wish it would stand up when folded the be out of the way but it is still smaller than most. A hand bar would be nice for stability moments but we have it close to a counter for the times we need a little assist. Comparatively affordable & arrived very quickly. Only negatives are the app and “user manual” really need editing and updating.
it's a game changer for me. I've burned about 2000 calories in the last couple of weeks since getting it, and I truly feel better. I expect this sounds like a shill review, because that's how it would probably read to me, haha. But yeah, I'm pretty happy. I previously used an old school treadmill ,which I built a desk for, but it wasn't the same, as I didn't have my multiple monitors. Having this guy under the desk, though, is awesome. And it's easy for me to move out of the way when I'm done walking/standing.
The Walking Pad has revolutionized my work from home life. Being able to walk on meetings has made me feel more productive as well as helped me get more steps in throughout the day. Overall best purchase I could have made!
Dissatisfied, says it has top speed of 3.75.
When is says it is at that speed, it’s really really slow. more like 2.5….. not happy
This wasn't the best experience and I'm still waiting for my money back. I used this for about 30 seconds or so before I noticed the belt shifting to the left as I walked. I could not adjust it to move the belt to the center and instructions weren't very helpful nor was customer service. I'd like another bit honestly have a brand new one I cane even use so why would I consider spending more money here? Save your money. Do not purchase this product.
I got this since I’m a college student and don’t really have much space. I was able to store this under my bed and it allows me to walk my five miles every day!! I’m also a bit heavy but even though the weight limits 250ish I can still use it.
It only took me a few minutes to set my treadmill up and start using it. I think I'm going to love it! It gets miserably hot here in the summer and being able I walk indoors is going to be wonderful. It's heavy, but I was able to move it to the area in front of my tv without much trouble. I worried that I would have trouble walking without a handrail (I'm 68) but so far, it seems fine. I was able I manage 3 mph after the initial setup walk! This is going to be great!
It is compact and easy to store. I use it almost everyday. Doesn't make too much noise. Love it, highly recommend it.
So easy to walk while working!
I love my walking pad so much! I work from home and this has enabled me to walk 15,000-20,000 steps a day! My body loves the movement. It’s so quiet, I can take work calls or attend meetings and no one can hear the treadmill in the background. It was so easy to set up as well.
I wasn't sure what to expect from a folding treadmill. I've never used one before.
It's incredibly solid and feels very stable when I'm walking. I'm not going super fast, usually 2 mph or so since I use it while in meetings. It fits well under my desk, and I can fold it and roll my chair back in under a minute.
Very happy with it!
Wish I'd bought mine sooner! I've talked about upgrading to an adjustable desk (Seated and Standing) and finally did it to be able to get a walking pad. Today is my first day, I've been on back to back Zoom meetings all morning and in three hours have walked over 500kcals, zero fatigue, back ache or posture issues whereas I'd normally be glued to my chair. Absolutely worth the investment! The product is very well designed, smooth and simple to operate and quiet. I do think my neighbours are amused watching me walk on the spot but I put that down to jealousy based on the results.
I’ve had it a week and couldn’t love it more. Already got an extra 15 miles of walking in during work hours, without missing a beat!
As a 75-year-old 'walker', I was looking for something that would allow me to walk inside during inclement weather, without costing too much. A newspaper mention of the Walk Pad caught my eye, so I investigated and purchased. It is everything I had hoped it would be for me! I only use it in the "manual mode", and I love the control I have over speed. I don't need anything faster than what my WPA1F Pro offers. Setup was okay; some directions could have been more specific, I thought. I do need to hang on to something when I'm walking, and I'm considering buying the stability bar offered. I do have some questions about surface-cleaning and "oiling" frequency, but I am very, very pleased with the product and what it's done for my walking routine. Thanks!!
Works great, zero complaints. App required for initial setup and then can just use the remote by itself. Can slightly feel the crease where the fold occurs, but actually a good thing because that helps me know exactly where I'm positioned on the treadmill (i.e. stay centered while I watch TV or work on my computer). The max speed is about as fast I would walk want to walk for long periods of time. No overheating even when using it at max speed for 60+ minutes. Width of walking area is just right for me and length is more than adequate (I'm 5'10"). I did a lot of research on walking treadmills and am very happy I settled on this one. I highly recommend it.
The walking pad is addicting. I work from a home office and use it durning my meetings. Amazing how many steps you can get in durning a 30 min. call.
Perfect for my work setup. I can easily fold and move it out of the way when I want to sit. It's a little louder than I'd hoped, but doesn't really matter because I don't use it during calls. I recommend!
Buyer beware, this company does not honor its return policy. I reported them to consumer protection.
Love this WalkingPad!! So happy I took the plunge and purchased one. I highly recommend this...
Just for information, I am a senior lady. I enjoy feeling safe and out of the elements but get my steps in. On sunny days I will go outside for my walk but this WalkingPad is great.
This is a little heavy but I can move it around as needed.
Hrm, loved this at first because of the small footprint and was so excited when I got it. However, after a few uses there is a loud noise that kicks in. And here recently after using it for several weeks, the remote is faulty. I have to open the back, wiggle the battery, for it to work. On top of that which is the most serious issue is a safety issue: the belt started jerking and I nearly fell when I was walking at 3 mph when it just stopped all of sudden on its own. I am lucky I was able to grab the counter and I could have seriously hurt myself. I’m now too scared to go at the higher speed which sucks a million. The machine continues to stop all of a sudden on its own and I can’t seem to figure out why it’s doing this.
The treadmill is so perfect for walking and working. With my standing desk, I can walk for an hour, get lots of work done, and hit my 10k step goal for the day with ease!
Came cracked and sent the company an email and they did not respond.
Game changer? Love this walking-pad. Using for 2 weeks and cannot live without it. . Works excellent, right out of the box. Love!
The Walking pad does what it is supposed to do. It’s an alternative to walking outdoors when working or in inclement weather. It folds easily and stores under my bed. It’s tricky at first, and took a bit to figure out how to get the speed up to 3.75mph. The belt does misalign with use but it’s an easy fix. Wearing good walking shoes is a must. I bought this on sale with a coupon. Otherwise I’d say $650 is way too much for a walking pad. I do wish it was a little longer and wider. I’m 5’ 3” so for me it isn’t as bad as for my husband and older kids. They have a longer stride than I do. I feel as if I’m not taking as long of a step because of the length. Therefore, my back hurt after the first use. I have become friends with this pad only because I don’t want to pay shipping to return it. Personally, I would rather have purchased a full-sized treadmill, but I don’t have the extra space right now.
Wish it said before purchase that it can’t be used on a carpet, like a real treadmill can. I had to buy a mat to put down, an extra piece to get out /put away each time I want to walk. Also, the system to use (app & remote control) are a bit buggy at times. I do like that I can fold it up to move it, but it’s definitely heavier than I expected.
The perfect treadmill for casual walkers! During the cold minneaota winters I miss all the steps I get in brewery hopping and walking around the lakes — this treadmill is quiet and small and perfect for using at home! I’ve been walking 5 miles per day since I got it and am obsessed!!
I like it but I'm getting more steps on it than what my fit bit shows...not sure why
and your age limit kinda made me sad, I'm 63 and Im ok walking on it
This is amazing! What an efficient machine. I can easily fold it and put it away as needed. And it works perfectly with a standard height standing desk. Love it!
Product is louder than the videos showed, it’s very possible it needs to be oiled however this should come oiled.
I would never be able to use this while working on calls. My husband can easily hear this across the house and is as loud as a normal treadmill.
Great treadmill for a small space! My "home office" is in the corner of my living room, so it was important to me to get something that could be tucked away easily. This product really fits the bill, and I can have my desk set up to walk or put back together to sit in about a minute. I have been on a few Teams calls while using the treadmill and my coworkers have not been able to hear it, which is a big plus as well. I agree with other reviewers that the app could use some improvement and doesn't always sync properly, but that's not a huge deal to me. Excited to continue to get more movement in my day with my walking pad!
Fits perfectly under my desk when not in use!
Easy to use, great size, seems sturdy.
The WalkPad was super easy to set up and it fits beautifully in my room-easy to pull out and stow away. It's quiet enough to not disturb my kids sleeping in the next couple of rooms, especially compared to traditional treadmills. This is perfect for getting exercise without needing to go through the hassle of dressing for warmth in winter. Very pleased so far.
We still have not received two of the walking pads that we ordered.
Very happy with my walking pad. Easy to move and compact when I need to put away. I was a bit concerned that the wheels were not going to work well, but it moves very well on my carpet. It arrived in perfect condition. Also, making adjustments to the treadmill band is easier than expected and adding oil to the treadmill is not difficult. The Pad is very quiet. I did not use the app to unlock the walking pad, I just had my daughter unlock it. I did have to purchase the oil separately. I purchased the oil on Amazon. Overall my daughter and I have been super happy with the walking pad.
The walking pad A1 was delivered in good condition. Easy to setup and activate through the app and it was pretty much exactly as you see on the website. The product is good quality, less bulky then a treadmill, easy to tuck out of the way when not in use. All in all I’m very impressed with my purchase.
Compact and works great in my small space. A little louder than expected when in use. Have had two occurrences where pad has shutdown while walking and abruptly stopped, nearly causing injury/damage to desk & equipment. [Reason for 3 stars.]
Caitlin Kenderes D.
I've had my WalkingPad A1 Pro Foldable Under Desk Treadmill for about 1.5 months. On average I have used it 4x per week for 2 hours at a time. I am disappointed with the quality of the walking belt. Despite lining up the belt in the middle prior to each walking session the belt has still begun to fray on the one side. I've tried to clean them up to hopefully prevent any further fraying but every time I use the treadmill new frays start. For the price point of this treadmill, I would expect better quality.
Quick delivery, great customer service and support, great walking pad!
I really love how easy it is to set it up and get started right away. It's really quiet and easy to fold it up and move it around.
It's great, easy to set up! Meet my daily steps even while working!
Still trying to measure the accuracy of data
I purchased the A1 Pro at the end of May, and it has worked flawlessly. I use it at work, for an hour or so every other day. When folded, it is very compact. In fact, I am using it while writing this review (3250 steps, 1mi, 41 mins so far). The app isn't great, and could definitely use work, but I didn't purchase the A1 Pro for the app. :-) Definitely recommend!
This has been a terrible experience. The first walkingpad made loud noises when it started and slowed down so I talked to customer service and was told that I couldn't have one sent before returning my current bad product. I purchased a new walkingpad and that one starting smoking and sparked when I tried turning it on after two days of mild use. I am a Healthcare Professional and will never recommend this product. However, your customer service, Dancy more specifically, is exceptional.
Walking and working is great!
I work a lot and don't get enough exercise and a friend mentioned this to me. I walk about 2 miles a day right now on and off with my new WalkingPad A1 Pro. I am able to fold this up under my desk and sit down. This is perfect for me as I have had two back surgeries and working to get back into exercising and it makes work a lot more fun and very doable!
I’m soooo glad I bought this waking pad. It fits perfectly in my living room, tucked away where company cannot see it. I’m able to walk and watch tv every evening. It’s sturdy, comfortable, easy to use, and overall just perfect!!!!
I'm still getting used to walking on my WalkingPad. Set up was easy.
It does what I wanted it to and the Apple Health export for calories and steps is great. I had the belt slip to the side once and it made a terrible noise. But after adjusting the belt with the included hex wrench it has worked fine again.
My first order came with a tear on the surface you walk on. It took several weeks to work out a replacement all via email because the department that handles this is out of the USA and in a different time zone. Finally we worked out the replacement and I received a non-defective product. I do like the WalkingPad and the handrail.
Using it under my stand up desk everyday. Love getting extra movement in! The only thing that bugs me is that the Health app doesn’t sync up so I never get the step count on my watch. Otherwise I love it!
Exactly what I was looking for! Quick shipping and friendly service. Although compact, it is a bit heavy.
Easy to set up, remote works well.
Comfortable walking, quadrupled my walk during working hours.
Truly love using this every day while working all day. I am either sitting or walking at my standing desk while using this. Generally every couple of hours or less my Apple Watch indicates I should stand, and I do so ... just walking on the walking pad instead! It is going to be hard to go back into the office everyday...
I would say that it would be nice if it had a way to link to the exercise app on your watch/iPhone, as I get over 5,000 steps in during two back to back meetings without even barely noticing, but my Apple Watch doesn’t register it as I typing at my standing desk. The only problem is not being able to store it on its side or vertically. So make sure you have room to put it somewhere when you are done at the end of the day.
The day I received the Walking pad A1Pro I send a complaint to support email. I still have not heard back as it has been almost 3 weeks. The belt on the treadmill came in out of calibration severely directed to one side. The issue is when you turn the treadmill on to try and calibrate it chewed one side of the belt leaving it frayed.
So the belt is damaged but after calibrating the treadmill does serve the purpose intended for use.
Resulted in taking the drastic measures route ~ I think I would *love it more* if I someone actually responded to my emails
Love it so much!
The walking pad is a great product. I am a runner who needs to keep moving through the day. I use the walking pad to keep from tightening up at work at my standing desk. I have seen a big improvement in recovery. The folding capability is very unique and is a must for me. Very well made and the company has great customer support.
If you're looking for a walking treadmill for your standing desk, this is a great choice. I use it daily!
100% satisfied. Easy to set up. Easy to use. Tucked away nicely. Exactly what I needed.